. “… The foundation for greatness is honoring the small things of the present moment instead of pursuing the idea of greatness.” – Eckhart Tolle, A New Earth
Last night, I cared for a lady with covid who seemed very down when I first walked into the room. She remained on the phone with family as I tried to speak with her and give her her nighttime medications. I began to get frustrated because she was not acknowledging me as she continued to talk on the phone while I do my assessment. After she took her pills, I stepped out of the room and completed the rest of my med pass.
Throughout the night, I checked on her every couple of hours to make sure she didn’t need anything.
At the end of the shift, I rounded my last time and she asked me to bring her a piece of paper and to write down her care team for the night. I brought her the paper and she looked at me with tears in her eyes and said, “you are my favorite. You are the first person that has come in here to check on me multiple times.”
That broke my heart for a couple of reasons.. First, from our first impression, I was not going above and beyond to make her happy since we did not develop a connection due to the initial lack of mutual communication. I felt almost guilty because I shrugged off her persona since she wasn’t wanting to talk with me when I was in the room. Second, Something so simple as to walk into the room to check on a patient should not be so unheard of. This patient so greatly appreciated the human interaction that she wanted to recognize us for simply caring for her.
These covid patients are locked in their rooms for days and unable to see family. Oftentimes, nurses are the only people they physically see while they are in the hospital and it is at those encounters that we can provide the encouragement they need to get better.
Don’t forget the impact that little acts of care and kindness can bring.
Until next shift,
Shania